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Website information

Privacy information

Useful information about the Emerald Heaven website.

Your information

When you submit an enquiry, we store your name, email address, town, service interest, message and contact consent so our authorised care team can respond. Avoid including medical records or other sensitive information in a general enquiry.

Existing families and staff should use their secure portal for care communications. Contact the team for the organisation’s full privacy policy and information about access, retention or deletion of your data.

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